Thank you for choosing Wig Accessories BD for your wig accessory needs. We understand that sometimes a purchase may not meet your expectations. We are committed to providing you with the best shopping experience possible, and our Return and refund policy is designed to ensure your satisfaction.

Return and Refund Policy :

1. Returns –

1.1. Eligibility: To be eligible for a return, your wig accessory must be unused and in the same condition as you received it. It must also be in the original packaging.
1.2. Time Frame: You have 3 days from the date of purchase to initiate a return.
1.3. Return Authorization: Contact with us at wigaccessoriesbd@gmail.com to obtain a return authorization before shipping your item back.
1.4. Return Shipping: Customers are responsible for return shipping costs, except in cases where the return is due to a mistake on our part or a defective product.

2. Refunds –

2.1. Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds are typically processed within 7 business days.
2.2. Refund Method: Refunds will be issued in the original form of payment.
2.3. Restocking Fee: A restocking fee of 5% may apply to returned items, particularly if the product has been opened or used.

3. Exchanges :

3.1. Defective or Damaged Products: If you receive a defective or damaged item, please contact us immediately for assistance. We will replace the item or issue a refund, as deemed appropriate.

4. Non-Returnable Items :

4.1. Certain items are non-returnable, including:
– Clearance items.
– Custom-made or personalized accessories.
– Items marked as non-returnable on the product page.

5. Contact Us :

5.1. If you have any questions about our return and refund policy, please contact us at wigaccessoriesbd@gmail.com

Thanks for being with us.